Your questions.
Our answers.
Here are the most-requested answers on our tracks, ticket prices, lodging, and cancellation policies. Can't find what you're looking for? Email us at We'll be glad to help.
What are the ticket pricing details?

Register today.

  • $699 - General Attendee (includes Partners)
  • $299 - Public Sector
  • Complimentary - Developer - All registrations will be authenticated
Where should I book my lodging, is there a discount, what is the deadline, and—in case it fills up—what other hotels are recommended?

Registered Momentum attendees will receive a discounted nightly rate of $289/night + tax for a classic room and $309/night + tax for a deluxe room at the Hilton San Francisco Union Square Hotel. Upon completion of your registration, you will be prompted to register for hotel accommodations.

  • The deadline for registering with the discounted rate is May 17, 2019. After that date, the discounted rate is not guaranteed but may be offered based on availability.
  • There are several great hotel options in the Union Square neighborhood. Search your favorite travel site for details and pricing
What is the cancellation policy?

In the event that you need to cancel your reservation, you must submit your request in writing to All cancellation requests must include your name and registration confirmation number. Refunds will be provided according to the date requested:

  • All cancellation requests received by May 10, 2019, will receive a full refund minus a $50 administration and transaction fee
  • All cancellation requests received between May 10, 2019 and May 24, 2019 will receive a 50% refund
  • All cancellation requests received after May 25, 2019 are non-refundable
Am I able to reserve a seat in the breakouts I add to “My Agenda”?

Paid sessions on Monday and Tuesday are reserved. Breakout sessions, even when added to your “My schedule” in the mobile app are first-come first-served. So please arrive early.

What is a Braindate?

Braindate is a feature in the Momentum mobile app that allows you to connect with your peers and DocuSign experts on topics you’re interested in. Explore the topic market or post your own topics to share your knowledge with others. Book Braindates with small groups or individuals and share ideas and information when you meet at the Braindate lounge on the ballroom level in the Imperial ballrooms.

Can I bring a guest to the Momentum party on Thursday night?

All Momentum events are for conference attendees only.

Which track should I attend? Can I attend sessions in other tracks, too?

There will be nearly 80 different sessions across all tracks and product training to choose from. A Momentum Conference Pass allows access to all sessions, regardless of track. Product training is open to all registered attendees, except for DocuSign Certification courses which separate registration is required and additional fees apply.

Who should attend?

Every DocuSign customer—and soon-to-be customers, too! Whether you’re a small company or a Fortune 500 company, you’ll discover all the ways your organization can work smarter and become more productive using DocuSign. Momentum is full of opportunities for you to learn from other customers, DocuSign product managers and developers; see some of the highest-regarded business innovators of our time; experience hands-on training and learning labs; meet your peers; and network with other users.

How do I become a speaker?

Submit a speaker abstract to before April 1, 2019.

How do I modify my registration?

Simply click here to log back in. If you forget your password, click on the “Forgot Password?” link. Your username will always be the email address you used to register. If you have issues accessing your registration, please email for additional support.

If I am unable to attend, can I transfer my conference pass to a colleague?

Yes, please submit your request in writing to

If I can’t attend, can I transfer my hotel reservation to another person?

Hotel reservations are non-transferrable. You’ll need to contact the Hilton Hotel directly to cancel or modify your reservation once it’s been confirmed. Hilton reservations are refundable if cancelled more than 72 hours prior to the confirmed arrival date.

How do I access my registration username or password if I forget them?

Simply click here to log back in. If you forget your password, click on the “Forgot Password?” link and you’ll be sent a password reset email. Your username will always be the email address you used to register. If you have issues accessing your registration, please email for additional support.

Is there an age requirement for the event?

You must be 21 years of age or older to attend.

What is the conference attire?

Business casual to business professional attire is recommended.

Can a list of event registrants be provided?

Due to privacy laws, we are unable to provide an attendee list.

What are my transportation options?

San Francisco International Airport (SFO) is the closest major airport, an easy BART ride or 30-minute drive from downtown; the Oakland International Airport (OAK) is a 40-minute drive over the Bay Bridge.

What is the address of the Hilton?

Hilton San Francisco Union Square Hotel, 333 O’Farrell Street, San Francisco, CA 94102.

Are meals included in the cost of registration?

Your full conference pass covers breakfast, lunch and snacks on June 12-13, 2019.

What special dietary requirements are accommodated with the meals at the event? How do I submit an ADA request?

Dietary details and ADA requests are included in the registration form. Please contact with any questions. Deadline for Accessibility requests is May 17, 2019. Any requests after that date cannot be guaranteed.

How do I become a DocuSign Partner?

Please visit our Partner site for details:

Is there a conference shuttle service? Is there parking near the Hilton?

No conference shuttle service is provided. Parking is available for a fee at the Hilton Hotel parking garage; there are also several parking garages in the Union Square neighborhood.

What’s the weather like in San Francisco?

June is usually a warmer month, but San Francisco’s weather can be unpredictable and packing layers is recommended. Check before you arrive.

What about local restaurants, attractions, entertainment?

Union Square is the retail and cultural hub of San Francisco. For more information, visit the city’s official visitors’ website.

What should I do if I have more questions?