MIT Professional Education
Heather Vigeveno is the Business Analyst Lead at MIT Professional Education. She manages their ongoing Salesforce implementation and oversees CRM support for the department. Heather began her career in higher education working with internship students at MIT and then spent over fifteen years managing short courses for professionals before transitioning to the CRM side of operations. She has a bachelor’s in International Studies and Spanish from Dickinson College and a master of liberal arts in management from Harvard University Extension School.