• Q: What are the ticket pricing details?

    A: The sooner you register, the better the pricing for Momentum. Special Early Bird pricing is $499 and valid until February 12, 2017. After that, the 2017 Early Bird Special pricing jumps to $599 until April 14, 2017. Beyond that, our full conference price is $699, so jump on it quickly!

  • Q: Do you offer group pricing?

    A: We offer Special Government and Education discount pricing of just $299. Group Discounts are also available—where you receive 3 passes for the price of 2 when you purchase together or receive 5 passes for the price of 3, when purchased together.

  • Q: What is the Conference cancellation policy?

    A: We certainly hope you don’t have to cancel your reservations, but in the event you do, you must submit a request in writing to and include your name and registration confirmation number. Submit your cancellation request by April 4, 2017 to receive a full refund. Requests received between April 5, 2017 and April 19, 2017 will receive a 50% refund. Sorry, but cancellation requests received after April 19, 2017 are non-refundable.

  • Q: How do I book lodging? Is there a discount and what is the deadline?

    A: We have acquired a discounted nightly rate of $279/night + tax for a classic room and $299/night + tax for a deluxe room for Momentum attendees at the Hilton San Francisco Union Square Hotel. You will be prompted to register for your hotel accommodations upon completion of the online registration process. Hurry as the deadline for registering with the discounted rate is April 7, 2017 and the hotel can sell out.

  • Q: Are there other hotels recommended?

    A: While we recommend the Hilton San Francisco Union Square Hotel, there are several great hotel options in the Union Square neighborhood to serve you. Search your favorite travel site for details and pricing.

  • Q: Which tracks should I attend at Momentum, and can I attend sessions in other tracks?

    A: With so many to choose from, that’s not an easy question to answer. With the Business Impact, Product Expertise and Developer Tracks, there are nearly 100 different sessions to choose from. Your Momentum Conference pass allows you access to all track sessions. To make a more informed decision, find detailed information on all Sessions on the Momentum website.



  • Q: Who should attend Momentum?

    A: We believe Momentum is a great event for any customer—or soon-to-be-customer— that wants to discover ways for their organization to work smarter and more productively using DocuSign. Whether you’re a small start-up or a Fortune 500 company, Momentum is full of opportunities to learn from other customers, DocuSign product managers, and DocuSign developers. Plus you’ll meet and listen to some of the highest regarded business innovators of our time. If experiencing hands-on training, learning labs and meeting your peers and networking with other users appeals to you, Momentum is for you!

  • Q: Where do I find who is speaking?

    A: Past speakers have included business celebs, thought leaders, and luminaries from just about every industry. For our complete speaker lineup, visit Momentum speakers.

  • Q: How do I become a speaker?

    A: Have a great DocuSign story of your own that you’d like to share with our audience? We would love to hear it. Submit your speaker abstract by March 15th, 2017.

  • Q: How do I become a Momentum Sponsor?

    A: Momentum is a great way to reach a focused customer base looking to increase efficiency and productivity. If that matches your business, we’d love to work out a sponsorship with you for Momentum. Let us know of your interest by email at

  • Q: How do I become a DocuSign Partner?

    A: Our strategic partners are helping accelerate digital transformation while helping reduce costs, increasing security and more. If this sounds like you, please visit our Partner site for more details:



  • Q: How do I modify my registration?

    A: We’ve made it easy to modify or access your registration information. Simply follow this Momentum Registration link to get back to your registration page. If you’ve forgotten your password (reference ID), click on the reminder link and we’ll send your reference ID to your email on file. Your username will always be the email address you used to register with. If you have issues accessing your registration, please email Momentum Registration for additional support.

  • Q: Can I transfer my conference pass to a colleague if I am unable to attend?

    A: We hope you can make it. But yes, it is possible to transfer your pass to a colleague. Simply submit your request in writing to Momentum Registration and we’ll take it from there.

  • Q: Can I transfer my hotel reservation to another person, If I can’t attend?

    A: Unfortunately this is out of our hands and hotel reservations are non-transferrable. You will want to contact the Hilton Hotel directly to cancel/modify your reservation. However, Hilton Hotel reservations are fully refundable if the reservation is cancelled with 72 hours advance notice prior to the confirmed date of arrival.

  • Q: How do I access my registration username and/or password if it is forgotten?

    A: If you need to modify or access registration information, follow this Momentum Registration link. If you’ve forgotten your password (reference ID), click on the reminder link and we’ll send your reference ID via the email on file. Your username will always be the email address you used to register with. If you have any issues accessing your registration, please email for additional support.

  • Q: Is there an age requirement for the event?

    A: Like many other fun things, you must be 21 years of age or older to attend the event.

  • Q: What is the Conference attire?

    A: In past years, beyond the odd tuxedo, attire is typically business casual to business professional.

  • Q: Can I get a list of confirmed event registrants?

    A: We’re sorry, but due to privacy laws, we are unable to provide an attendee list.

  • Q: Where do I pick up my registration badge?

    A: You can pick-up your badge at the Momentum Registration Counter, located inside the Hilton Union Square Hotel at the lobby level during the following hours:

    • Tuesday, May 2, 2017: 9am-5pm
    • Wednesday, May 3, 2017: 8am-5pm
    • Thursday, May 4, 2017: 8am-4pm




  • Q: What are my transportation options to get to Momentum?

    A: Momentum is in the heart of San Francisco, so the San Francisco International Airport (SFO) is the closest major airport. It’s an easy BART ride or 30-minute drive from SFO to our location in Union Square. The Oakland Airport (OAK) is the second closest airport, with roughly a 40-minute drive over the Bay Bridge or BART accessibility.

  • Q: What is the fastest way from SFO to downtown San Francisco?

    A: We’ve found that BART is actually the fastest and easiest route from SFO to downtown San Francisco. For more information, visit the BART website.

  • Q: Can I transfer my hotel reservation to another person, If I can’t attend?

    A: We hope you can make it. But yes, it is possible to transfer your pass to a colleague. Simply submit your request in writing to Momentum Registration and we’ll take it from there.

  • Q: What is the address of the Hilton San Francisco Union Square Hotel

    A: Find us at the Hilton San Francisco Union Square Hotel, 333 O’Farrell Street, San Francisco, CA 94102. In the heart of the city, steps away from public transportation, and surrounded by some of the best shopping in the world, you’ll be striking distance to everything SF has to offer.




  • Q: What forms of Payment are accepted at the Hilton San Francisco?

    A: American dollars, American Express, MasterCard and Visa are all accepted forms of payment.

  • Q: Are meals included in the cost of registration?

    A: A Full Conference Pass covers your breakfast, lunch and break time snacks on the days of the conference, May 3-4.

  • Q: Are special dietary requirements accommodated with the meals at the event?

    A: We can definitely make special arrangements for your dietary concerns. Specify your dietary details during the registration process. If you are Gluten-free, Halal, Kosher, Lactose-free, Vegan, Vegetarian or have food allergies, please be sure to modify your dietary request at the time of registration or by signing back into registration and updating your request.

  • Q: How do I submit an ADA request?

    A: We’d be happy to accommodate your ADA request. Please contact the with any ADA requests.

  • Q: Is there a Conference Shuttle Service

    A: While there are many ways to get to and around the center of the city on public transportation, there is not a specific conference shuttle service provided.

  • Q: Is there parking at or near the Hilton?

    A: Parking is available at the Hilton Hotel parking garage for a fee. There are also several parking garages in the Union Square neighborhood.



  • Q: What is the weather like in San Francisco in May?

    A: May in San Francisco can be a little unpredictable, but it’s usually fairly warm. We recommend packing layers (just like us locals do) and checking before you arrive.

  • Q: What are the local restaurants, attractions, and entertainment in and around the event?

    A: San Francisco is one of the world’s best destinations for food and fun and you’ll be right in the heart of it. While the options are too great to list here, we suggest finding more information the city’s official visitors’ website.

  • Q: Where do I find information not covered in the FAQs?

    A: We’d be more than happy to get the answers for your questions not found here. Simply email us for more information at